mamaslilgoodies web store FAQ section

Are the items that are in the pictures is what I get if I order from that?

Processing (meaning the item is being made) time of most item is only a day or two then it ships the next day. If there is an order for anything that takes longer than that, the processing email will state that.

I am not right at this moment. But in the future, if there is anyone beyond the United States that wants to buy an item, just send me an email and let me know and I will add your country to my list.

I will be using the USPS system. They will give me a tracking number for the package. I will then email that tracking number to the buyer as soon as I get it.

I will be checking my email frequently throughout the day to be able to respond in a timely manner. That means that I will send emails at any time of day.

I do have store hours because I do have a life outside of crafting. My store hours are Monday through Friday 9am to 6pm. Saturday is going to vary. Sunday is my day off.

Any digital item that I have will be emailed in a PDF form. If you prefer a hard copy, that will take some processing time and an email being sent to [email protected].

No, I will not be working while on vacation. I will have an automatic email sent out saying that processing times will be a little longer depending on how long I am on vacation, and it will have my return date. So, while I am on vacation, please be patient with the processing time and shipping time.

Yes, all my items are customizable. All you need to do is send me an email with your customizations. Like the ceramic tile coasters, you need to email pictures to me within 2 days, so I get them printed out and put on the tiles.

Are the items that are in the pictures is what I get if I order from that?

No. I am showing the items in the pictures that I have done before. I am only selling one item at a time.